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Current news


Dublin trader prosecuted for sale of clocked car

01 April 2014

Dublin trader prosecuted for sale of clocked car ... More >

Agency welcomes publication of Competition and Consumer Protection Bill

31 March 2014

Agency welcomes publication of Competition and Consumer Protection Bill ... More >

Preparing for First Communion?

20 March 2014

Are you getting ready to have a First Communion in your home? Check out our helpful tips... More >

Latest life insurance survey shows potential savings of €5,600

27 February 2014

Latest life insurance survey shows potential savings of €5,600 ... More >

Has the loss of free banking changed your banking behaviour?

11 February 2014

Has the loss of free banking changed your banking behaviour? ... More >

Be careful where you buy concert tickets

31 January 2014

Be careful where you buy concert tickets ... More >

SEPA – what is changing for consumers?

30 January 2014

SEPA – what is changing for consumers? ... More >

Agency takes 61 enforcement actions against traders in breach of consumer law

22 January 2014

Agency takes 61 enforcement actions against traders in breach of consumer law ... More >

What to do with faulty goods

02 January 2014

What to do with faulty goods... More >

Received a gift voucher over the Christmas?

27 December 2013

Your rights with gift vouchers... More >

Ho Ho Hmm….what are my rights when shopping online?

12 December 2013

Ho Ho Hmm….what are my rights when shopping online? ... More >

Take the ‘ouch’ out of gift voucher

05 December 2013

Take the ‘ouch’ out of gift voucher ... More >

Don't be down in the dumps about waste charges

28 November 2013

Don't be down in the dumps about waste charges... More >

National Consumer Agency secures resolution for Xtra-vision customers

26 November 2013

Agency secures resolution for Xtra-vision customers... More >

Plan ahead with our Christmas budget planner

07 November 2013

Plan ahead with our Christmas budget planner... More >

Information for Danske Bank customers

31 October 2013

Information for Danske Bank customers... More >

Need a budget plan?

16 October 2013

Need a budget plan?... More >

National Consumer Agency takes enforcement action against Ryanair

30 September 2013

National Consumer Agency takes enforcement action against Ryanair ... More >

Home insurance survey reveals annual savings of up to €362

18 September 2013

Our latest home insurance comparison survey found that you could make significant savings on your home insurance.... More >

Laser cards no longer valid after 28 February 2014

10 September 2013

Laser cards no longer valid after 28 February 2014... More >

How to exchange your HMV vouchers

05 September 2013

How to exchange your HMV vouchers... More >

Does it make cents to switch?

04 September 2013

Does it make cents to switch? ... More >

National Consumer Agency takes enforcement action against Aer Lingus

30 August 2013

We issued Aer Lingus with a Compliance Notice, under the Consumer Protection Act 2007, directing that they provide an email address on their website... More >

NCA welcomes Hilco decision to honour HMV vouchers

27 August 2013

NCA welcomes Hilco decision to honour HMV vouchers... More >

54 Enforcement Actions taken against businesses in breach of consumer law

22 August 2013

54 Enforcement Actions taken against businesses in breach of consumer law... More >

Spread the word to stop the scammers

19 August 2013

The Gardaí has issued a warning about the increase in “phishing” scams.... More >

Good news for patients as cost of prescription drugs to fall

09 August 2013

Good news for patients as cost of prescription drugs to fall... More >

Latest research reveals nation’s shopping habits

07 August 2013

Latest research reveals nation’s shopping habits... More >

Urgent Gas Cooker Safety Warning

30 July 2013

Beko and Flavel gas cooker recall... More >

Second trader prosecuted for sale of clocked car

22 July 2013

It is an offence under consumer law for a trader to offer a car for sale which has been clocked... More >

NCA publishes Annual Report for 2012

11 July 2013

NCA publishes Annual Report for 2012 ... More >

Know your rights when shopping in the sales

09 July 2013

Know your rights when shopping in the sales ... More >

“Closing down” sales….what to watch out for

03 July 2013

Before you bag yourself a bargain, ask some questions... More >

Reduced roaming charges for EU mobile phone users

01 July 2013

Reduced roaming charges for EU mobile phone users... More >

Tips on teaching your child to save

27 June 2013

Tips on teaching your child to save ... More >

Cork trader prosecuted for selling consumer clocked car

25 June 2013

Cork trader prosecuted for selling consumer clocked car ... More >

Make savings when holidaying at home

13 June 2013

Make savings when holidaying at home ... More >

Consumer Credit campaign – ‘Know your rights’

24 May 2013

Consumer Credit campaign – ‘Know your rights’... More >

See if you can save on your motor insurance

07 May 2013

See if you can save on your motor insurance ... More >

Do you need a Building Energy Rating (BER) Certificate?

01 May 2013

We've just published our mystery shop survey of Building Energy Ratings certificates.... More >

Could you be paying too much for your home insurance?

24 April 2013

When you take out home insurance, you have to estimate the rebuilding cost. This is how much it would cost to rebuild your home if it was destroyed, for example, by fire... More >

Thinking about bank charges?

22 April 2013

You may have heard that Ulster Bank will have a new €4 monthly maintenance fee charge from 1 July. There are two ways to avoid paying this maintenance charge... More >

Do you (or your colleagues) need help managing your money?

15 April 2013

Contact us to arrange a talk in your workplace... More >

Find a savings plan for you

09 April 2013

If you want to start saving, there are a number of things that you should look out for when choosing a savings account that is best for you... More >

NCA response to Irish Times article on prescription medicines survey

31 March 2013

On 30 March, the Irish Times ran an article regarding our survey of prescription medicines, stating that the National Consumer Agency had “got some of the prices wrong”. This is totally inaccurate. All prices quoted in the survey were as provided by the participating pharmacists themselves.... More >

Oxigen Environmental (Oxigen) commits to change consumer contracts

28 March 2013

The National Consumer Agency (NCA) has received agreement from Oxigen, a waste management company that it will change it's contract terms.... More >

Amber jewellery and teething babies

27 March 2013

Amber teething jewellery has been recalled due to safety concerns... More >

Our study reveals huge differences in cost of prescription medicines

25 March 2013

When you get a prescription, you might not know that it could cost different amounts, depending on the pharmacy you choose... More >

Country Clean Recycling Ltd (Country Clean) commits to change consumer contracts

22 March 2013

Country Clean Recycling Ltd (Country Clean) commits to change consumer contracts... More >

Advanced Environmental Solutions Ltd (AES) commits to change consumer contracts

14 March 2013

AES commits to change consumer contracts... More >

Greenstar commits to change consumer contracts

11 March 2013

Greenstar commits to change consumer contracts ... More >

Preparing for First Communion?

07 March 2013

Read our tips on budgeting and preparing for the big day... More >

Spring clean your finances

27 February 2013

Get in control of your money by following our top five tips - budget, savings, debt, bank charges and switching... More >

Government announces end date for ELG Scheme (Government Guarantee)

26 February 2013

The ELG Scheme (Government Guarantee) will end on 28 March 2013... More >

Thought about switching?

13 February 2013

We have just published our latest research which looked at consumer trends in relation to switching products or service providers and making complaints.... More >

Information for IBRC (Anglo) account holders

07 February 2013

Information on IBRC liquidation... More >

Panda commits to change consumer contracts

07 February 2013

Panda commits to change consumer contracts... More >

Confused about contactless payments?

01 February 2013

Confused about contactless payments? ... More >

The City Bin Co. agrees to change consumer contracts

01 February 2013

The City Bin Co. agrees to change consumer contracts... More >

Latest life insurance survey shows potential savings of over €7,500

28 January 2013

Latest life insurance survey shows potential savings of over €7,500... More >

Are your gift vouchers gathering dust?

22 January 2013

Are your gift vouchers gathering dust?... More >

Gift vouchers and receivership – what can you do?

17 January 2013

What you should do if you have a gift voucher for a company that is in receivership ... More >

Statement on HMV - updated

16 January 2013

Update on HMV (Ireland) Ltd. ... More >

Shopping in the Christmas Sales?

02 January 2013

Your rights when shopping the sales this Christmas. What are your rights if you change your mind or the goods are faulty... More >

Second-hand car toolkit

11 October 2011

It can sometimes be hard to know if you are getting a good deal when you are buying a second-hand car. Our second-hand car toolkit ......... More >

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